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    Apac CIOOutlook: Contributors

    Win-Win-Win, The Importance of Collaborative Procurement to Support the Digital Metamorphosis

    Win-Win-Win, The Importance of Collaborative Procurement to Support the Digital Metamorphosis

    By Eric Dulin, Director of Procurement, Digital & Technology, Yum! Brands

    Application Modernization and Security in a Hybrid Environment

    Application Modernization and Security in a Hybrid Environment

    By Amar Narain, Chief Information Technology and Vice President of Information Technology, Pizza Pizza [Tse: Pza]

    Navigating Talent Attrition, Cybersecurity, and Data & Analytics

    Navigating Talent Attrition, Cybersecurity, and Data & Analytics

    By Yoly chua, Vice President Information Technology, JOLLIBEE FOODS CORPORATION

    Digital Business Transformation - Simplified 3x3 Framework

    Digital Business Transformation - Simplified 3x3 Framework

    By Athikom Kanchanavibhu, Executive Vice President - Digital & Technology Transformation, Mitr Phol Group

    How to Extract Value From IT Managed Services

    How to Extract Value From IT Managed Services

    By Christopher Cox, Sr. It Director, Huntsman International Llc.

    The pandemic accelerated digital

    The pandemic accelerated digital

    By Gavin Hupp, Vice President Information Technology, Seaworld Parks & Entertainment [NYSE: SEAS]

    Business Intelligence and Human Decision Making

    Business Intelligence and Human Decision Making

    By Alexander Mendoza, It Director for Data, Analytics and Planning Systems, Chobani

    How does the CIO Position the Organisation to Participate in Industry Ecosystems?

    How does the CIO Position the Organisation to Participate in Industry Ecosystems?

    By Guy Saville, Director - responsible for IT, Business Systems & Credit, SA Home Loans

    The Challenges of Today’s Real Estate CRMs

    The Challenges of Today’s Real Estate CRMs

    By Federico Masias, Svp Information Technology, Baird & Warner

    Razer’s Journey to Phenomenal Customer Service

    Razer’s Journey to Phenomenal Customer Service

    By Grace Tang, Global Head, Customer Advocacy, Razer Inc.

    One Way Contact Centers Cause Disengagement

    One Way Contact Centers Cause Disengagement

    By Jeremy Markey, Director Of Cs Operations/ Workforce Experience, Hunter Douglas, Inc.

    Four Ways a Loyalty Program Contributes Incremental Financial Benefit

    Four Ways a Loyalty Program Contributes Incremental Financial Benefit

    By Alex Tavera, Director CRM, Email And Loyalty, Lakeshore Learning Materials

    The Ever-Evolving CRM Landscape

    The Ever-Evolving CRM Landscape

    By Daniel Smith, Head Of Digital Engagement, Kmart Australia Limited

    Customer Lifecycle and Automation: An Omnichannel Approach

    Customer Lifecycle and Automation: An Omnichannel Approach

    By Nestor Valverde Msc, Group Crm & Loyalty Manager, Spotlight Retail Group and Founder, Rubikey.AU

    Architecting a successful digital transformation

    Architecting a successful digital transformation

    By Murtuza Karachiwala, Head of Technology Strategy & Performance at Mitre 10

    Product LED: Navigating the Challenges of Digital Transformation in Large Scale Companies

    Product LED: Navigating the Challenges of Digital Transformation in Large Scale Companies

    By Joao Pinto, Director of Software Engineering/Platform Engineering, Adidas [Etr: Ads]

    Elevating Agility from Zero to One

    Elevating Agility from Zero to One

    By Samson Choong, Executive Director, Head of Agile Transformation, Bank of Singapore

    How to 'Boss' your Organisation's Migration to Cloud

    How to 'Boss' your Organisation's Migration to Cloud

    By Richard Paddock, Head of Technology, Asia Pacific at Fidelity International

    AI... What just happened?

    AI... What just happened?

    By Ian Oppermann, Government Chief Data Scientist, NSW Department of Customer Service

    Tech Investing: Starting Smart

    Tech Investing: Starting Smart

    By Dmitry Firskin, Chief Investment Officer at AltaIR Capital

    The Future is Automated

    The Future is Automated

    By Jason Williams, Head of Technology, Worldline

    Delivering flexibility to customers and keeping the purchase process simple: the constant challenge of low-cost airlines

    Delivering flexibility to customers and keeping the purchase process simple: the constant challenge of low-cost airlines

    By Juan Cristóbal Andrews, Ecommerce & Marketing Director, Jetsmart Airlines

    Digital Commerce for the End-to-End Consumer Experience

    Digital Commerce for the End-to-End Consumer Experience

    By Lianne Mui, Director, Apz Digital & Isea Marketing, Mccormick & Company

    Important Ingredient of a Successful E-Commerce Recipe

    Important Ingredient of a Successful E-Commerce Recipe

    By Lijesh Shetty, Director Of E-Commerce & Digital Development, Srs Distribution Inc.

    IT Strategy Definition

    IT Strategy Definition

    By Nazih Battal, Chief Technology Officer, Rashays

    Improving Sales & Marketing Performance with Lead Management Systems

    Improving Sales & Marketing Performance with Lead Management Systems

    By Julie Daniel, SVP Marketing & Ecommerce, Brown Jordan Inc

    Create Tailor-made Applications Low-code and No-code Platforms

    Create Tailor-made Applications Low-code and No-code Platforms

    By Shadi Branch, VP of Product Development, Trading Platforms, Tradestation

    Low & No Code Platforms in an enterprise scenario. A practical guide on how to ensure business value & compliance with IT processes and standards

    Low & No Code Platforms in an enterprise scenario. A practical guide on how to ensure business value & compliance with IT processes and standards

    By Andreas Kurz, Digital Office Head of Business Intelligence, Alfagomma Group

    Decisions Under Uncertainty and Highest Competitiveness - Can Retailers Still Set Themselves Apart?

    Decisions Under Uncertainty and Highest Competitiveness - Can Retailers Still Set Themselves Apart?

    By Dr. Sebastian Walter, VP Digital And Consulting, Otto Group

    Ten Learnings from the Adoption of an LCAP

    Ten Learnings from the Adoption of an LCAP

    By Hani Arab, Chief Information Officer, Assetlink

    How Procurement can Positively Influence Supply Chains to Achieve ESG Ideals

    How Procurement can Positively Influence Supply Chains to Achieve ESG Ideals

    By Cynthia Khoo, Head, Central Procurement Office at OCBC Bank

    Navigating Public Concerns in the Age of Smart Cities

    Navigating Public Concerns in the Age of Smart Cities

    By Adam Mowlam, Manager Smart Cities, City of Greater GeelongBen Sinnott, Smart City Lead, Wyndham City Council

    Unlocking the Value of Data

    Unlocking the Value of Data

    By Tim Armstrong, Director, Digital Capability and Data, NOVA Entertainment

    Preparing for the AI Revolution

    Preparing for the AI Revolution

    By Virgil Michael, CISSP, Executive Director of IT, Hoiana Resort and Golf (Vietnam)

    A Refreshing Approach to Data

    A Refreshing Approach to Data

    By Rose Herceg, President, WPP in Australia & New Zealand

    Gamification in Energy Retail

    Gamification in Energy Retail

    By Evgueni Iakhontov, Head of IT & Digital (Retail X), Origin Energy

    Drowning in Data? Your Enterprise Might Be an AI Candidate

    Drowning in Data? Your Enterprise Might Be an AI Candidate

    By Troy Lau, Division Leader for Ai, Human and Data Technologies, Draper

    Cooking with leadership and high performing teams

    Cooking with leadership and high performing teams

    By Stuart Seymour, Global Head of Cyber Defence and Cyber Security Operations, Bat

    The relevance of Corporate Security in the ESG Agenda

    The relevance of Corporate Security in the ESG Agenda

    By Wendel Correia, Head of Latam Corporate Security & Global Anti-Illicit Trade Head, Syngenta Group

    Challenging The Data 'Status Quo'

    Challenging The Data 'Status Quo'

    By Pablo Mlynkiewicz, Chief Data and Analytics Officer and Selva Sánchez, Data Analytics Manager, Naranja X

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    A Blend of Six Technologies to Enhance Teaching-Learning Processes

    John Hui, CIO, The Education University of Hong Kong

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